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Prodcution Engineer-IA Applications (1685817)

Company:
Perspecta
Location:
Norfolk, Virginia, United States
Posted:
December 05, 2018

Description:

Every day at Perspecta, we enable hundreds of thousands of people to take on our nation’s most important work. We’re a company founded on a diverse set of capabilities and skills, bound together by a single promise: we never stop solving our nation’s most complex challenges. Our team of engineers, analysts, developers, investigators, integrators and architects work tirelessly to create innovative solutions. We continually push ourselves to respond, to adapt, to go further. To look ahead to the changing landscape and develop new and innovative ways to serve our customers.

Perspecta works with U.S. government customers in defense, intelligence, civilian, health care, and state and local markets. Our high-caliber employees are rewarded in many ways not only through competitive salaries and benefits packages, but the opportunity to create a meaningful impact in jobs and on projects that matter.

Perspecta’s talented and robust workforce 14,000 strong stands ready to welcome you to the team. Let’s make an impact together.

We are currently looking for Production Engineer- IA Applications in Norfolk, VA.

Apply advanced technical knowledge to operate one or more technology areas (e.g. server administration, technical security management, performance management) or customer groups that are critical or high-risk. Integrate technical knowledge and business understanding to create superior solutions for company and for customers.

Incident Management: Resolve single- and cross technology incidents independently. Work with team members to resolve unusually complex or cross technology incidents.

Escalation Management: identify, manage, and lead escalations through L3. Work with others to help manage escalations through L5.

Problem Management: Proactively and reactively look for solutions to prevent problems from occurring in team/technology area.

Change Management/Implementation: Independently review, implement, and verify changes/solutions of high complexity and risk to meet customer and/or trade/company Information Technology infrastructure needs. May lead or participate in a Change Advisory Board.

Patch and Security Management: Apply patch and security changes per policy. Proactively monitor the environment for patch compliance. Analyze patches for compatibility with each customer or internal infrastructure environment.

Configuration Management: Ensure Configuration Management Database (CMDB) entries are complete and accurate.

Solution Design: Apply company solutions to meet highly complex customer and/or trade/company IT infrastructure needs.

Quality: May provide feedback/influence change in internal and/or vendor-provided products/service offerings.

Project Management: Participate, propose, and/or lead customer and internal projects across technology customers and/or internal businesses/end users areas, including transformation.

Customer Relationship Management: Influence with customers and/or internal businesses/end users regarding operational details, solutions, and proposals. Becoming a trusted advisor to the customer.

Education and Experience Required:

Bachelor’s degree in Computer Science, Engineering, Business, or related field or equivalent work experience.

May have Master’s degree in related field. Often holds entry-level certification(s) in work field. May hold intermediate-level certification(s) in work field.

Typically 3-5 years of relevant experience

Security +CE Certification required

Secret level security clearance required

Knowledge and Skills Required:

Typical skills include:

(strong) understanding of technology in direct responsibility of HBSS/SDCS/Tanium/ENAC

(developing) understanding of other technology sub-areas

General understanding of related technologies

(strong) Customer Service

General Project Management

On call rotation