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Customer Support Agent

Company:
Doreming Limited
Location:
Belfast, Northern Ireland, United Kingdom
Salary:
Negotiable
Posted:
April 17, 2019

Description:

We develop a cloud-based HR & Payroll system, backed by Blockchain technology, integrated with existing banking & payment ecosystem.

Doreming’s mission is to resolve the vicious cycle of financial inequality, and create a world where all workers can see a pathway to climb up the “Do-Re-Mi” music notes of their financial well-being, by their own diligent efforts and work ethics.

Doreming Limited is located in Canary Wharf, the one of the main financial centres of the United Kingdom. We are now opening the office in Belfast, and are looking for enthusiastic people to work with us.

Please join us and let’s make the world better!

Job responsiblities

Serves customers by providing product and service information, resolving product and service problems.

Job Duties

Attracts potential customers by answering product and service questions

Helps opening customer accounts

Resolves product problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution

Contributes to team effort by accomplishing related results as needed

Skills and Qualifications

Fluent in Japanese (Negotiable)

Customer Service

Product Knowledge

Quality Focus

Problem Solving

Documentation Skills

Listening

Phone Skills

Resolving Conflict

Analyzing Information

Multi-tasking

Punctual

Organized

and more job responsibilities and duties are open for discussion