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Customer Service Officer

Vivian Inspire Organisation
Tanjong Pagar, Singapore
January 07, 2019


Reporting to Manager, Your responsibilities includes and are not limited to :

- Answer clients' email and telephone calls

- Provide advice and solutions to meet customers' requirements

- Support Manager with their key account

- Maintain proper filing systems with hard and soft copy of documentations.

- Preparing and filing of all clients' policy of documents

- Monthly compilation of reports


The ideal candidate should have:

- Diploma in Business Administration or a relevant discipline from a

reputable educational institution

- 1 to 3 years experience

- Strong written and verbal communication skills

- Demonstrate good customer service skill

- Knowledge of Life Insurance will be an added advantage.

- Relevant experience in Microsoft Word, Excel and Powerpoint.

- Ability to work independently and in a team

- Good relationship building and negotiation skills