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Service Centre Administrator - Auburn NSW

Happytel Retail Group
Auburn, New South Wales, 2144, Australia
November 16, 2018


Happytel is the global industry leader in mobile device accessories and repairs with over 20 years of experience and 63 stores across Australia and New Zealand.

As an exciting and innovative retailer, we are looking for a passionate and motivated Service Centre Administrator that enjoys working in a dynamic team environment.

Key Duties and Responsibilities

* Attend incoming and outcoming phone calls as a first point of contact

* Allocate both warehouse and phone technicians’ work assignments

* Assist with inward and outward stock reconciliation’s logistics and data entry

* Coordinate transportation requirements

* Administer all paperwork and processes that are critical to keeping a Service Centre organized and efficient

* Other administrative duties such as ordering stationeries, maintenance, filing etc.

* Work with internal and external stakeholders as required


* Experienced or familiar with warehousing procedures and parts ordering

* Excellent written and verbal communication skills in English

* High level of attention to details

* Ability to meet deadlines and priorities

* Computer literacy with experience in Microsoft Office

* A friendly disposition and ability to positively engage with all customers and co-workers

* Similar work experience and qualifications preferred but not essential

* Must hold a valid visa to work full time (No Working Holiday Visa or Student Visa)

What we can offer you

* Full time position in Happytel Sydney Office (Monday – Friday)

* Attractive remuneration package

Further training or study options

This is your chance to develop your career and be part of an amazing journey of transforming Australia's industry leader to become the best in the global stage! A fun and exciting challenge awaits


Work Location:

Happytel Retail Group

154-156 Adderley Street, Auburn NSW 2144

Email: Send your resume to with name as 'Service Centre Administrator – Auburn NSW'

Job Type: Full time