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Bank Customer Service Representative

Company:
Global Channel Management, Inc.
Location:
Pasadena, California, United States
Salary:
$19/hr
Posted:
November 08, 2018

Description:

Bank Customer Service Representative needs retail banking experience

Bank Customer Service Representative requires:

retail banking

call center

customer service

upsell

cross sell

bank products

Bank Customer Service Representative duties:

Responds to customer inquiries and independently resolves issues.

Displays etiquette, knowledge, and solutions when servicing customers.

Identifies cross sales opportunities; cross sells products and services, retains maturing accounts, and solicits referral business. -

Possess a solid understanding of online, mobile and tablet platforms and can successfully guide customers through their application or transaction. -