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The Geo Group
Santa Rosa, New Mexico, 88435, United States
November 08, 2018



This position supports, advises, and maintains, various computer operations throughout a facility, including technical support, telecommunication, computer operations, and network administration.

Primary Duties and Responsibilities

* Provides technical support to ensure that personal computers (hardware and software) are performing properly. Coordinates with the corporate staff on problems that cannot be immediately resolved.

* Performs necessary research on specifications and orders hardware and software inventory required to be fully functional.

* May monitor the facility computer operation’s budget.

* Maintains security administration of systems and assigns log-in and passwords for staff as necessary; ensures that users have access to appropriate menus, files, and programs that will allow them to perform their assigned duties.

* Assures the file allocation spaces to the database are at an appropriate level.

* Creates, maintains, modifies, and produces accurate and timely reports, including determining when it is appropriate to reconfigure them (rebuilds Bi-tree index, hash tables, and explicit relations).

* Performs system training on a regular basis to all appropriate staff personnel.

* Maintains daily backups on LAN and restores when required.

* Ensures the facility staff is trained properly on the bar code readers and specific program time and attendance reports. Maintains security, operation and maintenance of system.

* Generates reports and summaries requiring technical expertise on utilization, projected needs and other areas as requested by management.

* Performs other duties as assigned.

Minimum Requirements

* Bachelor's degree in Computer Science or related field with a minimum of five (5) years of work experience in a related role with experience in hardware and software operations. Educational and progressive work experience may be substituted for a bachelor’s degree at management’s discretion.

* Ability to identify and solve computer problems and act independently with a wide variety of employees and vendors required.

* Ability to understand and resolve technical problems independently.

Equal Opportunity Employer.

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