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Customer Service Representative

Company:
Studio042
Location:
New York, New York, United States
Posted:
November 08, 2018

Description:

Photocopying services and related production operations. This is an entry-level position. Preference will be given to those who have related industry experience.

Rate: $10.00/hr., plus commission

Status: Part time, 30 hours per week

Hours: 12:00 PM to 6:00 PM, Monday through Friday

Primary responsibilities:

The successful candidate will work closely with our clients, assisting them in completion of their photocopying projects. Studio042 is a full service operation so the CSR will greet clients on the phone and/or in person; price and quote the project requested; coordinate the download or pick up and delivery of photocopying jobs; complete the production of and related bindery services such as scanning, faxing, collating, stapling, folding etc., if required. Heavy phone and computer usage is required in this position. The candidate must be able to lift and carry for short distances boxes and rolls of paper weighing 55 lbs.

Other responsibilities:

These include, but are not limited to, informing clients of the status of their project or accounts; additional bindery services; light housekeeping chores; taking bank deposits to the bank; preparing, reconciling and updating daily sales and production charts and closing reports; light mailing services; maintaining certain inventory items and ordering as needed or directed.

A successful employee will:

Seek to increase knowledge of our other products and services and increase sales by informing our clients of our other services by direct targeted messaging.

Demonstrate commitment by solving problems without being directed to, going above and beyond the clients’ expectations.

Act in a manner befitting a team player by being supportive and reliable, and having a positive disposition.

All Studio042 employees must complete all State and Federal labor compliance forms including a Studio042 non-compete agreement.