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Credit Investigation Supervisor (Non-field)

MSS Cycle Trading (Motorstar)
Manila, Manila, Philippines
November 08, 2018



• A graduate of any 4-year course

• With atleast 6 months experience in BPO

• With atleast 4 years experience in a credit/financing institution

• Experienced in handling and monitoring people and reports.

• Know the principles and processes for providing evaluation of customer satisfaction.

• Receiving and otherwise obtaining information from all relevant sources.

• Can give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.


• Compile and analyze credit information gathered thru phone investigation.

• Obtain information about potential creditors from banks, credit bureaus, and other credit services, and provide reciprocal information.

• Interview credit applicants by telephone or in person to obtain personal and financial data needed to complete credit report.

• Prepare reports of findings and recommendations, using computers.

• Contact former employers and other acquaintances to verify applicants’ references, employment, health history and social behavior.