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IT Support Specialist

Global Channel Management, Inc.
Las Vegas, Nevada, United States
November 07, 2018


IT Support Specialist needs 1 year minimum in a technical support role

IT Support Specialist requires:

Ability to note audio or visual warnings or error messages from system.

Ability to smell.

Able to lift, carry, push, pull, handle, reach or grip 50 pounds, above or below shoulders.

Exercise judgement when analyzing problems to determine if it warrants escalation

computer operations and users environments.

Intermediate-level skills related to troubleshooting on multiple platforms, problem determination, restoration techniques, and related hardware and software products.

technical computer support environment

data processing field beneficial

IT Support Specialist duties:

I.T. customers to provide installation and support of all hardware platforms.

Expected to interact with all grade levels and skill levels of employees in person and over the telephone.

Will participate on teams within the property for new equipment or procedures.

Frequent contact with guests to provide directions and answers to questions.

Daily contact with supervisors or more experienced Support Specialists to receive assignments and technical guidance.

Calls to vendors for support when necessary.

Will work with Support Specialists