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Patient Account Rep - Collections

ATR International
North Olmsted, Ohio, 44070, United States
November 27, 2018


Job Location: North Olmsted, OH

Job Duration: 3 months with the possibility of extension/conversion based on performance and departments' budget and need

Job Description:

Looking for someone with collections experience ideally coming for a healthcare organization. Looking for someone with more business to business collections

The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - collections provides outstanding customer service to customers and vendors through effective and timely communication.


-Under general supervision, identify and resolve routine outstanding claims.

-Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues. Assist in the resolution of outstanding payments from past due accounts.

-Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data. Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed.

-May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues. May mentor other staff as applicable.

-Assist with various projects as assigned by direct supervisor.

-Other duties as assigned.