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Customer Service Representative

Company:
Traci Hollander, State Farm Agent
Location:
San Francisco, California, United States
Salary:
$35,000-$55,000/year with base (DOE) plus bonus/co
Posted:
November 06, 2018

Description:

Position Overview

Are you looking for a new and exciting career? If so, come join our team!

Successful State Farm Agent, Traci Hollander (San Francisco Castro District) has an immediate full-time opening for Customer Service Representatives - sales experience preferred.

About Our Agency

• Our team works hard to reach our goals and have fun while we are doing it! If you want to make an impact, see immediate success, we could be the place for you! Come work with an energetic, fun team at Traci Hollander - State Farm Agent!

• We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance.

• Our office is located in San Francisco, CA.

Position Overview

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.

• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.

• Use a customer-focused, needs-based review process to educate customers about insurance options.

Compensation

$35,000-$55,000/year with base (DOE) plus bonus/commission. Paid time off and benefits.

Requirements

• Excellent communication skills - written, verbal and listening

• Self-motivated

• Detail oriented

• Proactive in problem solving

• Dedicated to customer service

• Ability to work in a team environment

• Ability to effectively relate to a customer

• Property & Casualty license (must be able to obtain)

• Life & Health license (must be able to obtain)

• Associate's degree or higher preferred

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of the State Farm Insurance Companies.