Sign in

ServiceNow Developer/Admin

Infojini, Inc
Boston, Massachusetts, United States
November 09, 2018


We are looking for ServiceNow Developer/Admin in Boston, MA for 6+ months contract position.

Please refer someone else if you are not available at this time or you are not right match for this job opportunity. We have great Referral Bonus up to $500! Please don't miss to refer someone who are looking for projects.

Job Description:

Position: ServiceNow Developer/Admin

Location: MassDOT, 10 Park Plaza, Boston, MA 02116

Duration: 6+ months

Client: Direct Client

Mode of Interview: Phone then Inperson


Position requires developing technical solutions on the ServiceNow platform to satisfy the business needs of the IT department and beyond. Apply innovative technology to business processes in order to develop new solutions and troubleshoot issues as well as advising on options, risk and impacts on business processes and technical architecture. Design and review new requirements and new features based on business needs in addition to creating and/or reviewing various ServiceNow objects, data integrations, and reports using Service-Now platform.

Responsibilities Include

Overall administration of the Service Now instance

Partner with outsourced Service Now developer on complex administration/integrations

Coordinating integrations with applications such as Active Directory, in house and COTS developed

Hands-on design, development and deployment experience with the Service-now platform

Prepare requirement specifications and design documents

Establish and drive Service-Now configuration standards

Facilitate the implementation and integration of all modules

Facilitate and test all system upgrades and configuration changes

Participate in design review with other team members

Partner with outsourced ServiceNow developer on UIs, Workflows and notifications

Ability to communicate effectively with internal team members

Improve project delivery and provide recommendations for process improvement

Ensure configuration consistency across development, test and production environments

Effectively manage and prioritize implementation tasks effectively

Excellent analytical and problem-solving ability


BS Degree in Computer Science or related field

3+ years of IT experience

3+ years in ServiceNow experience

Extensive knowledge in Javascript, HTML, CSS, Jelly, XML, Webservices, Angular JS

Advanced scripting knowledge in business rules, UI pages, UI actions, Workflows, ACLs, Script Includes, Notifications

Experience in implementation and customization of core applications including Incident, Problem, Change, Knowledge, Configuration Management, Service Catalog and Service Portal

Experience in integrating ServiceNow with third-party software using REST/SOAP including scripted web services, MID servers.

Experience in Service Portal and building custom widgets using AngularJS

Strong experience in building custom scoped applications in ServiceNow

Experience in configuring and maintaining CMDB including Discovery, Asset Management is highly desired

Excellent verbal/written communication, excellent attention to details, ability to multitask, effective time management skills

Strong work ethic, self-motivated and well organized; able to work under pressure to tight deadlines

Strong attention to detail and a commitment to quality