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Patient Account Rep - Collections

ATR International
Mesa, Arizona, 85210, United States
November 19, 2018


Job Location: Mesa, AZ

Job Duration: 3 months with the possibility of extension/conversion based on performance and departments' budget and need

Job Description:

We are looking for a Patient Account Rep - Collections Contingent 1 for a very important client.


The positions are for secondary claims. Expectation is to be able to work 60 claims per day. Must be able to trend payers and report payer issues. Excel is used. Must be able to Multi Task. Ideal candidate will have come from a revenue center previously

PURPOSE AND SCOPE: The Patient Account Representative - Collections provides administrative support to the collections operations within the assigned function(s). Through ongoing database maintenance, the Patient Account Representative - Collections ensures the timely receipt of claim payments and minimizes bad debt accrual. In this capacity, the Patient Account Representative - collections provides outstanding customer service to customers and vendors through effective and timely communication.

PRINCIPAL DUTIES AND RESPONSIBILITIES: Under general supervision, identify and resolve routine outstanding claims. Generate and analyze diverse reports and work lists in the identification and resolution of general patient account issues. Assist in the resolution of outstanding payments from past due accounts. Ensure timely receipt of claim payments; processing payments accordingly and reconciling all necessary data. Perform all responsibilities in compliance with company policies and procedures; ensuring timely and complete documentation of activities performed. May serve as a point of contact for customers and/or external vendors in response to inquiries and unresolved issues. May mentor other staff as applicable. Assist with various projects as assigned by direct supervisor. Other duties as assigned.