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International BPO in Kolkata, Salt Lake

Company:
Adeeba E Services Pvt Ltd
Location:
Kolkata, West Bengal, India
Salary:
175000-300000/annum
Posted:
November 06, 2018

Description:

INBOUND TECH/MAC/WINDOWS SUPPORT VOICE PROCESS

Job Role:

Attending Inbound calls from customers regarding printers, routers, mails etc.. Analyzing the issues correctly and selling the relevant plans and software..

Candidate’s profile;

• Must have dialed in International Outbound or Inbound Tech process (6 months- 1 year)

• Must be able to troubleshoot and resolve the issues related to computers and laptops router printers and close calls and take payments from the customers.

• Must be confident in pitching about the service plans to the customers.

Benefits and facilities:

• Fixed Salary on 1st of every month In Salary Account+Huge Incentives.

• 24 leaves in a year + comp offs + b'day leaves Daily/Monthly Incentives

• Spot Incentives + Monthly incentives

Must be comfortable with Night shift

Working Days: 6 days/ One rotational Off

Contact: (HR) Jasmine@ 8981738154