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Micros POS Support Engineer - Remote

Austin, Texas, United States
December 20, 2018


Title : Micros POS Support Engineer - Remote

Location : Seattle, WA/ El Paso, TX

Duration : 12+ Months Contract ( Extendable)

Candidate can work in Seattle, WA (or) El Paso, TX (or) Remotely


• Build, Configuration and Deployment of new POS for Micros Point of Sale.

• Trouble shooting, bug fixing and minor enhancements for Micros Point of Sale for the stores

• Understanding of POS Database Architecture and Back of House Architecture

• Deployment of new POS, Back Office Solution, Labor scheduling, Manager PC replacement, PCI updates from a new solution standpoint, and New Menu rollouts.

• Created documentation for training on all created processes for use of L1 and L2 teams

• Mentored and trained Help Desk supervisor as well as redefined processed and procedure for our Help Desk.