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Data Center Technician

Global Channel Management, Inc.
Poughkeepsie, New York, United States
October 12, 2018


3rd shift

position is on the night shift on three 12 hour shifts and one 4 hour shift.

Week 1

Wednesday - 6:00 PM - 10:00 PM

Thursday - 6:00 PM - 6:30 AM

Friday - 6:00 PM - 6:30 AM

Saturday - 6:00 PM - 6:30 AM

Week 2

Tuesday - 6:00 PM - 10:00 PM

Wednesday - 6:00 PM - 6:30 AM

Thursday - 6:00 PM - 6:30 AM

Friday - 6:00 PM - 6:30 AM

There will be scheduled on-call hours for the (4) hour work evenings.

Data Center Technician needs 3 years of experience

Data Center Technician requires:

manage support requests in an electronic work based ticketing system

server hardware and OS (Windows and Unix (Aix, Linux, or Solaris)

Data Center Facilities



Server installations and configurations

remote access

Interface card removal, installation and configuration.

Troubleshooting of physical ports

Rack servers


Data Center Technician duties:

Hands & Eyes support for the remote data center facilities team including visual confirmation/inspection of alarms and unexpected conditions

Checks server health (determine if power lights / other error lights are on)

Reboot servers working remotely under System Administrator's direction.

Moving or securing cables (Above floor) for problem determination

Replacing a patch cable in a rack

Rapid response - 24x7 Support

Confirm Network Connectivity (Assist SA with problem determination and verification process).