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Electrical Dispatcher

Company:
Fab Electric, Inc.
Location:
Gaithersburg, Maryland, United States
Posted:
October 12, 2018

Posted By Premium Recruiter

Description:

Our dispatcher’s primary responsibility is to coordinate and dispatch electrical service techs to perform various types of work order job tasks.

We are only looking for experienced people capable of performing well under pressure and maintaining a professional attitude under a multitude of working conditions.

In addition, the ideal candidate must have dispatching experience in a basic trade: electrical or plumbing.

Responsibilities:

• Answer phones

• Receive work orders, enter work descriptions in our Dispatch Service

program.

• Update notes and contact information for work orders in the system for

tracking purposes

• Schedule technicians, subcontractors and coordinate all related service

and contract calls.

• Verifies traveling, arrival and departure time of all Technicians’ with in

the company’s data base.

• Check in and out all scheduled calls. Verify technician input notes for

each call-in real time.

• Receive and verify Technicians and Subcontractors paper work for accuracy

and processing.

• Order job materials

• Able to maintain detailed information and records of each related call

within a database.

• Maintain a weekly open report for management.

• Verify and/or input purchase orders and receipts are logged into system on

a daily basis.

• Verify time on dispatch board against work orders.

• Be able to communicate efficiently with technicians

Qualifications:

• Strong communication and computer skills.

• Ability to use office equipment i.e. Fax, copier, scanner.

• Minimum 5 years’ experience with dispatching multiple Technicians’.

• Self-starter and someone who can prioritize and process information

quickly pertaining to emergency and non- emergency related calls.

• Someone works in a professional manner at all times and speaks well with

clients and employees.

• Available to work in emergency on call rotation.

• Able to work daily.

• Multi-tasker and team player