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Supply Chain Operations Program Manager

San Jose, California, United States
October 12, 2018


Job Title : Supply Chain Operations Program Manager

Location : San Jose, CA

Duration : Full TIME

Interview : Phone / Skype

Job Description

Role and responsibilities:

• Work closely with Supply Chain and Manufacturing to resolve customer escalations related to Manufacturing and supply issues. Knowledge of Supply Chain processes is plus.

• Assist with Product Ops related Product Management activities like PID reduction, EoL planning etc.

• Assist in Budget Management – follow-up and execute on team budget requests.

• Help plan, manage and update the team communication portal.

• Help plan and organize high-level meetings & QBRs with customers and Partners.

• Provide operational support for events, campaigns, roadshows, trainings and summits.

• Proactively maintain cadences of weekly, monthly and quarterly activities for the team

• Formulate, organize and Program Manage different initiatives run by Product Management team.

• Coordinate cross-functional activities between Product Management, Engineering, and Program Management.

• Develop and control deadlines, budget and activities related to projects.

• Prepare reports for leadership teams

• Propose and implement processes for more efficient team functions for better productivity and optimization of efforts.

Minimum Requirements:

• Minimum Bachelor’s degree required

• Proven experience as a Program Manager or Project Manager

• Excellent knowledge of MS Office.

• Outstanding leadership and organizational skills

• Outstanding Collaboration and communication skills.

• Excellent problem-solving ability.

• Ability to learn and use various tools.

• To be self-motivated and proactive.

• To be able to work with limited direction and have a take-charge attitude

• Challenge ‘the way we’ve always done it’ and provide a deeper more innovative way of doing things

• Ability to Execute different levels of tasks with promptness and efficiency with minimum guidance.

• Attitude and behavior for excellent Customer Service

Who You'll Work With

The Operations Program Manager will work directly with the Product Managers, its executives and the extended team of Engineering Program Manager, HW and SW Engineering. You will also work with Account Managers, and other Sales Personnel related to manufacturing and Supply Chain escalations. Occasionally you will work directly with customers and partners.