Sign in

Inbound Call Center Agent

Company:
Williamson Employment Services, Inc.
Location:
Kentwood, Michigan, United States
Salary:
$12.00 / hr
Posted:
December 14, 2018

Posted By Premium Recruiter

Description:

Williamson Employment is seeking full time call center agents to work in an inbound call center for a family owned and operated answering service. Our client is looking for candidates who provide great customer service, excellent attendance and goal orientated. This inbound call center provides 24/7 answering services to a variety of companies and takes pride in providing their clients with personalized, high quality services. Imagine your child is not feeling well and you need to get a hold of your pediatrician after hours. Our client may be the company you get in contact with. You want someone that is professional, patient and understanding and our client wants to provide that same service. MUST BE FLEXIBLE to work between the hours of 12pm-1am *hours may vary. Days of the week always include Friday, Saturday, Sunday and two weekdays. If this sounds like the job for you, apply online at https://williamsonemployment.com/apply.html, in person Monday-Friday from 8am-3pm at Williamson Employment 3940 Broadmoor SE in Kentwood, MI or 3514 Plainfield in Grand Rapids, MI. If you would like to schedule and appointment you may call 616.575.5627.

Responsibilities:

*Answering and processing calls with the aid of a script

*Relaying detailed information to clients

*Attention to detail

*Responsible for positive customer interactions

Required Skills/Qualifications:

*MUST HAVE 1 consistent year of call center, office or customer service experience

*Working knowledge of computers and MS Office programs

*Solid work history with at least 2 years of work

*Able to commit to weekend schedule

Job Requirements:

*Above average telephone etiquette

*Professional attitude and demeanor

*Excellent customer service skills

*Minimum typing speed of 30 WPM

*Pre-employment drug screen and nationwide background check

Experience the Williamson Difference:

*Great Benefits (Health Insurance, Vacation Pay, Referral Bonus, Weekly Pay, Verizon Discount)

*Locally owned and operated.

*Celebrating 26 years in business!

Williamson Employment Services, Inc. is an equal opportunity employer and will not discriminate in the assignment of its employees on the basis of race, color, creed, national origin, sex, age, disability or veteran status. Discriminating orders will not be honored.

1QTM