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Dot Net Production Support Developer

Company:
Vdart Inc.
Location:
St. Louis, Missouri, United States
Posted:
December 05, 2018

Description:

Dear Professional,

Hope you are doing great…!

This is Amin IT Recruiter from VDart Inc,. Please let me know your interest on below position. If you feel not suitable for this position at least please help to job Seekers by sharing this Job Description.

Please share your updated resume to aminudeen.a@vdartinc.com or Apply here directly

Position: .Net Production Support

Location: St. Louis, MO

Job Description:

• Rollout operational changes and functional enhancements as per schedule

• Manage and develop team capability for resolving complex incidents prepare status reports for Customers and internal stakeholders with the objective of resolving incidents and addressing adhoc requests to support high complex issues within the limits of predefined corporate guidelines Stakeholder Management Communication with Business users related to resolving queries obtain clarifications and providing updates Setup Business bridge calls to update status of Critical incidents outages

• Follow up with internal and external stakeholders Customer and Vendor liaison to progress tickets to resolution Service Management Responsible for the project tasks assigned Initiate escalation procedure for incidents based on the agreed upon timelines and tracks it to closure

• Manage queue effectively and allocate tasks to the team based on an allocation plan

Best Regards,

Amin

Technical Recruiter

VDart Inc

Phone: 678 720 4919

E-mail: aminudeen.a@vdartinc.com