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Level 1 Technician

Company:
Confidential
Location:
Dallas, Texas, 75201, United States
Posted:
October 15, 2018

Description:

* Interviews user to collect information about the problem and leads the user through diagnostic procedures to determine a source of error.

* Handles problem recognition, research, isolation, resolution, and follow-up for routine user problems, referring more complex problems to supervisor or technical staff.

Associate’s degree (A.A.) from two-year college or technical school and a minimum of (2) two years related experience; or two to three years related experience