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CareWorks Technologies
Columbus, Ohio, United States
December 05, 2018


For more than 18 years, CareWorks Tech has been delivering technology solutions that drive results. As your advocate, the common thread across our associates is crafting the right tech-savvy solutions. Whether it’s IT Consulting, Infrastructure Services, Security, Enterprise Service Management or Interactive, we’re all about finding solutions that advance your career aspirations. Our ongoing client relationships speak to our long-term collaborative partnerships.

Position Description: The Project Manager manages client and/or internal cross functional teams responsible for delivering defined project outcomes on time and within quality specifications. The Project Manager plans, organizes, monitors and oversees two or more projects at a time to meet defined requirements. Reporting directly to the Manager or Director of Project Management they have the responsibility to define, plan and manage projects and new client implementations as assigned. The Project Manager position is also responsible for mentoring and assisting in developing Associate Project Managers and ensuring overall project processes are followed.


Define and create the project charter, scope and project plan for projects or implementations and drives the overall project progress and quality of the delivery

Ensures client/customer’s requirements have been captured and are translated into a solid and actionable project plan

Creates all necessary project documentation, maintains and manages the work efforts in line with the documented plans

Drives the day-to-day coordination of the project efforts while adhering to standards and sponsor expectations to manage the timeline, scope and requirements to meet the project expectations

Ensures proper operations/client turnover and Service Level Agreements and Compliance requirements are being met by the product/project being delivered

Leads project teams with varying numbers of stakeholders

Manages the relationship with project stakeholders including internal and external clients, keeping all informed of progress and issues in order to manage expectations

Uses problem-solving, critical thinking and independent thinking skills to overcome challenges and resolve issues and problems

Monitor projects progress on an ongoing basis through regular stakeholder meetings, status reporting and issues and risk tracking and mitigation to keep project on course

Escalates any significant issues to appropriate management team and key stakeholders as needed

Works with client and internal management to identify and select team members based on project goals

Organizes work into manageable and logical groups (work breakdown structure) and determines an effective approach to complete the work

Coaches to clarify assignments and deliverables; mentors stakeholders in project management practices, quality, and manages integration of stakeholders work

Responsible for identifying conflicts and seeking assistance in resolution to ensure team works well together to meet goals

Mentors associate level PMs on the team

Minimum Qualifications

Bachelor’s degree in Business, Computer Science or related field; or equivalent educational and/or work experience

PMP Certification or ability to quickly acquire PMP Certification

6 to 8 years of related work experience with a minimum of 5 years in a formal project management role following a standard methodology or process

Ability to utilize project management tools and techniques to create solid project plans and project artifacts

3 to 5 years of experience in the credit card industry or other proof of learning and working with diverse and complex project types highly preferred

Proficient in Microsoft Office suite of tools and Microsoft Project.

Additional knowledge, Skills, & Abilities

Excellent written and verbal communication skills

Ability to create and maintain appropriate project documentation with clarity and quality

Ability to plan and facilitate meetings with key stakeholders and executive level staff

Excellent time management skills

Detail-oriented, able to multi-task and prioritize

Self-starter with strong initiative

Ability to lead in ambiguous and high pressure situations

Ability to apply Project Management Principles to projects and implementations

The CareWorks Family of Companies is committed to providing career opportunity and growth to all Associates without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or disability.

CareWorks Tech Strategically-Led Technology Solutions

5555 Glendon, CT

Dublin, OH 43016


Thank you for considering CareWorks Tech for your next career opportunity. CareWorks Tech is not your typical technology company. We are part of the CareWork’s family of companies which is one of Ohio’s largest managed care organizations, serving over 115,000 employers and owned by York Risk Services Group. We have 4 guiding principles: (1) Customer Commitment (2)Attitude of Service (3) Respect for the Individual and Team and (4) Exceeding Expectations. We invest in your training, professional development, benefits (medical, 401k, paid holidays/vacation, etc.) and personally focus on your career success. We have operations in 85 locations worldwide and employ 5,000+ people.