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Organizational Change Management Consultant-56384

TMH Solutions
Columbus, Ohio, United States
December 09, 2018


Agency Department of Admin Services OAKS

Job Classification Program Manager 5 PM5 Organization Change Management Consultant

Work Location 30 W Spring St. Columbus OH

Responsibilities • Support OCM workstreams and activities for one or more projects

• Serve as a liaison to stakeholder groups and organizations where appropriate to promote project / program awareness and generate overall support for program activities and achievement of program objectives

• Conduct required change assessments to define and document project-driven change impacts

• Support the design, development, delivery and management of requisite plans, including communication plans, training plans, and engagement plans

• Collaborate with internal and client stakeholders to conduct OCM activities according to plans

• Develop, analyze, and report on change readiness assessments

• Identify and document key stakeholders, conduct regular assessment, and report out of stakeholder status by stakeholder groups

• Identify people-related risks / resistance; propose / execute on approved mitigation approaches

• Collaborate with program / enterprise OCM / Communications teams to support consistent messaging and streamlined distribution of messages

• Partner with project teams to ensure alignment

Skills • A solid understanding of how people go through a change and the change process

• Experience and knowledge of change management principles, methodologies and tools

• Exceptional written and verbal communication skills; power-point skills are a plus

• Excellent active listening skills

• Ability to tailor messages to a variety of audiences

• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint, Visio)

• Strong relationship building and collaboration skills

• Ability to influence others and move toward a common vision or goal

• Flexible and adaptable; able to work in ambiguous situations

• Self-starter, with strong organizational and prioritization skills

• Problem solving and root cause identification skills

Qualifications • Bachelor’s Degree or equivalent and 2+ years of organizational change management experience

• Familiarity with standard project management approaches, tools and project lifecycle phases

• Experience working with / understanding of nuances of working within federal, state, or public-sector entities is a plus

• Digital program / project experience is a plus

• Change management certification or designation (e.g. Prosci) a plus