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Jr. Desktop Analyst

Company:
iSpace, Inc
Location:
Culver City, California, United States
Posted:
November 06, 2018

Description:

Position: Jr. Desktop Analyst

Duration: 6+ Months

Location: Culver City CA

Pay Rate: $18.00/hr

Job Description:

The IT Relocation analyst will Disconnect/Reconnect for ongoing IT relocation efforts. The daily effort will consist of disconnecting, reconnecting of computer workstations, relocating hardware to a new facility/location and reconnecting workstations in a new environment. We are seeking a motivated individual who want to contribute to a team environment and gain experience.

Qualifications and/or Experience Required:

1 - 3 years' experience in IT Desktop Relocation/support

Understanding of basic PC and printer operation

Basic understanding of network technologies such as Ethernet, switched Ethernet

Good interpersonal skills as well as excellent oral and written skills, excellent teamwork and communication skills are essential.

Required ability to work unsupervised and self-motivated.

Familiarity with a variety of current PC hardware

Ability to proficiently disconnect/reconnect PC workstation and peripherals (mouse, keyboard, webcam, laptop dock, and etc.) in a timely manner

Excellent attention to detail

Able to accurately inventory and document layout of technical equipment including port connections.

Excellent cable management skills

After hours support and maintenance.

Performs installations, relocation, and re-installation of Desktops and Laptops.

Assist in tracking Assets that have been updated, manually or using provided software tools.

Work and take Direction from IT Peers and Managers in a team learning environment

Create, maintain and update documentation as needed for compliance with company computer related standards.

Responds to problem tickets and repair the malfunctioning equipment quickly. Provides support for PC technician operations on a daily basis.

Provides project tracking to insure the project and day-to-day work schedules are being met. Create, maintain and update documentation as needed for compliance with company computer related relocation.

Strong Communication Skills > use of MS Office

Responsibilities:

Accurately complete standardized inventory sheet and layout of equipment including port connections

Ensure equipment is accurately labeled with origination/destination information

Disconnect PC equipment and peripherals at location.

Reconnect PC equipment and peripherals to exact specifications listed on move sheet

Document and escalate any issues encountered

Creating diagrams of each computer station so it gets set up correctly

Light testing to ensure that equipment is working at full capacity

Cable Management-Routing wires neatly to maximize ease of use.

Desired Attributes

Able to listen and take direction immediately

Respond positively to constructive criticism

Work well under pressure on large, fast-paced projects with changing priorities

Excellent team player

Positive, flexible demeanor

Strong work ethic, requiring minimal supervision

Operate with a sense of urgency

Well-groomed appearance

Detail-oriented