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Mainframe Capacity and Performance Engineer

Mahwah, New Jersey, United States
November 07, 2018


Company Overview:

xTECH360 is a leading global IT professional services Consultancy Company, bringing together experienced IT professionals who share the vision to build long term client relationships through the consistent and reliable delivery of professional IT services. Our company has experience delivering IT solutions to Fortune 500 clients within Financial Services, Telecommunications, Media and Energy markets. Our core skills have developed from pure technology through to IT Infrastructure & Application Integration and Business Change, with strong Project and Program Management always at the core.

Role: Mainframe Capacity and Performance Support/Programmer

The Mainframe Capacity & Performance team is responsible for research, evaluation, planning, testing, performance management and presenting the results analysis of existing and new infrastructure systems.


Support Activities

• Convert business requirements into (Workload Manager) WLM goals for optimum performance and capacity resource goals

• Assume responsibility for support tool for IntelliMagic services

• Perform technical support for collaboratively or solely for application and system support staff for all mainframe components and tasks.

• Process work requests or team manager requests as needed.

• Perform installations of weekly updates for WLM policies; Started Tasks & performance attributes according to vendor recommendations

• Support and tuning of the development and production environments to ensure healthy practices, tuning and performance benchmarking.

• Provide technical support during System, Production, User Acceptance and Implementation testing to analyze and resolve defects

• Monitor the systems for defined SLA/SLO adherence, mitigation of performance concerns

• Provide write-up of the incidents/issues related to the HDFS issues with full chronology of the problem

• Respond to Notification Manager alerts as they arrive while on rotation beeper schedule

• Provide technical documentation for Notifications as needed

• Proactively seek tuning opportunities in the MF environment

• Provide skill mentoring and training as needed

• Participate in strategy sessions as needed

Skills Required:

• Familiarity with ThruPut Manager software architecture and batch routing techniques for customer solutions

• Familiarity with gathering processing and analyzing SMF data for performance and capacity support

• Experience with MXG and SAS PDB processing

• Familiarity SAS / ITRM on mainframe & open systems platform

• Familiarity with tools related to performance and tuning such as: RMF; Omegamon, TEPS; IntelliMagic

• Experience with WLM policy architecture and administration

• System programming background with the understanding of mainframe architecture and application environment capacity and performance support

• Clear understanding of statistical analysis using SMF data and working knowledge of communication tools that can represent and articulate that data and analysis appropriately

• The ability to translate business goals into resource usage criteria based on the management guidelines set forth

• Exhibit soft skills exhibited when communicating and negotiating with our customers to help ensure the business functions and criteria are met appropriately with the guidelines set forth by our capacity and performance management group

Platforms Supported:

• Mainframe Systems, Memory, DB2 and Middleware (MQ, NDM, etc.)

Values: Adapt, Drive, Count, Partner, Invent

xTECH360 is committed to recruiting, promoting and rewarding our people on the basis of their attitude and ability to contribute to our and our customers’ success, regardless of sex, race, disability, religion, national origin, ethnicity, sexual orientation, age or marital status.