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Crew Member

Company:
Red Mango
Location:
Woodbridge, Virginia, United States
Salary:
8.25
Posted:
March 16, 2019

Description:

We are currently seeking a reliable new crew member to work the morning and mid-morning shifts for our rapidly growing café. In this role, you will provide customer service, ensure food and drinks are served with a smile, and see to the overall satisfaction of our customers. To succeed in this position, you will be courteous, friendly, and fast, with a positive attitude and strong work ethic. This position offers great incentives and opportunities for advancement for the right candidate.

Duties and Responsibilities

Greet customers upon arrival

Inform customers of any specials or promotions running currently

Answer any questions the customers might have

Take orders with accuracy

Repeat orders to customers to ensure they are correct

Accept payment and accurately supply change, when needed

Direct complaints and concerns to Manager

Offer to refill drinks

Check with customers to ensure their overall satisfaction

Thank customers for their business, invite them to return

Maintain a clean, sanitary, and organized diningroom and service area

Complete all side work at end of shift

Ensure restrooms are clean and stocked

Comply with all health and food safety regulations at all times

Requirements and Qualifications

Must have reliable transportation

Availability during nights, holidays and on weekends

Able to learn computerized ordering system

Fluent in English

Basic math skills, ability to make change

Trustworthy and reliable

Commitment to excellent customer service

Ability to stand for long hours at a time

Able to handle working in a fast-paced environment

Demonstrate excellent customer service with a positive demeanor when dealing with restaurant patrons, fielding all complaints promptly, answering questions, and making meal suggestions when asked.