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ECM Architect

vTech Solution Inc
Back Bay, Massachusetts, 02116, United States
March 15, 2019



Title: Application Architect - Enterprise Content Management & Collaboration

The MBTA is seeking a solution architect focused on enterprise content management and collaboration to develop an enterprise-level strategy and assume the leadership and implementation of content, records, and collaboration platforms and digitization of enterprise and departmental content and records across the MBTA.

This role will be expected to work across the organization and indirectly lead key members of functional groups.

Responsibilities and duties include, but are not limited to:

•Analyze the record, document, and content management needs of the business

•Work with business stakeholders to develop the enterprise content management and collaboration strategy for MBTA

•Work with the business areas in MBTA to develop a comprehensive electronic content architecture that is effective and efficient

•Apply ECM architecture principles to develop a strategic roadmap

•Partner with the IT groups to align the technical solution with the business requirements

•Monitor regulatory activity to maintain state and federal compliance with records and document management laws/regulations

•Effectively communicate the improvements/benefits of the new digital strategy in order to gain business support

•Contribute to the assessment and evaluation of ECM software platforms and vendors

•Ensure software developed adheres to best practices and quality standards through code and design reviews

•Interface with client technical leads and architects in support of integration design

•Display strong leadership skills, including the ability to deliver constructive feedback and the ability to lead by example

•Identify risks and challenges the customer should expect to encounter with the solution based on similar efforts done with other customers.

•Acts as the subject matter expert for document management operations including adhering to the proper prepping, scanning and indexing guidelines set forth in policy and procedures.

•Provides timely communication back to the end users with issues associated with document imaging / scanning.

•Perform quality review on the digital file quality, manages data entry / metadata, and captures complex production metrics

•Owns assignment of relevant metadata based on document content

•Perform checks on the scan quality and OCR quality of processed documents, to include prevention of classified spillages by reporting

•Coordinate with program team (stakeholders) to enact the program and project filing and digital document management programs.

•Perform periodic reviews of digital and hard copy records to ensure compliance to procedures

•Creates sustainable solution approach by using available commodity software/services while accomplishing MBTA specific needs

Qualifications Required (List Knowledge, Skills and Abilities)

The candidate for this position must possess the following qualifications:

•Experience architecting and developing applications in OpenText / Documentum, Captiva, Office 365 / SharePoint, or other collaboration and content management platforms

•Experience working with organizations to develop ECM strategies and associated roadmaps

•Proven experience in business process engineering and workflow automation

•Experience in setting up different kinds of Single Sign On (SSO) configurations

•Exceptional communication skills (written and verbal)

•Excellent leadership skills and the ability to work effectively across organization boundaries

•Experience in creating and articulating ECM architectural models and abstract solutions

•Demonstrated experience in leading process improvement

•Demonstrated competency in strategic thinking and leadership

•Ability to facilitate group discussions, conflicts and resolutions

•Demonstrated experience in managing resources to meet goals across multiple projects

•Expert project management and organizational leadership skills, including the ability to identify and manage risk

•Ability to define solutions that will generate measurable results for the business and customers

Minimum Entrance Requirements

•BA or MS in Business, Computer Science or related curriculum

•10+ years of experience with IT with emphasis on data management and electronic content management

•A proven track record of leading process improvement initiatives in large organizations