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Implementation Engineer

Adroit Corporate Services Pvt. Ltd.
Bangalore, Karnataka, India
April 17, 2019


Key Skills :

Basic computer technicalities, software installation, Knowledge on database and computer Network and Commanding language skill

Educational Qualification : BE / MCA / BCA / BSc / B Com with Diploma in Computers

Job Responsibility :

• Handling inbound calls from client on Software product related to functional and technical query.

• Provide Online/Onsite support to customers

• Handling Live chat, email of client query on Software Product

• Requirement Analysis

• Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Attributes Required :

• Good with basic computer technicalities like installation of software

• Knowledge on database

• Network related knowledge and Commanding language skill