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Sr. Desktop Support in Phoenix, AZ

vTech Solution Inc
Phoenix, Arizona, 85003, United States
October 04, 2019


Job title: Sr. Desktop Support Specialist (Office 365 & AD)

Location: Phoenix, 85003, Arizona

Experience Required:

• 5 or more years of experience as a Desktop Support Specialist

• Expert knowledge of Office 365

• Expert knowledge of Active Directory

• Advanced knowledge of desktop security practices and applications

• Expert knowledge of testing and deploying desktop applications using industry best Advanced knowledge of virus protection technologies

• Advanced understanding of Microsoft Windows 10

• Advanced understanding to conduct problem recognition, research solutions, isolation, and follow-up steps

• Advanced understanding of supporting end user connectivity from home networks, hotel and outside office networks

• Advanced understanding of Web/Videoconferencing Applications

• Advanced oral and written communication skills

• Advanced understanding of Multifunction Printers/Copiers and desktop printers

• Advanced understanding of Macs

• Advanced understanding of Microsoft Networking

• Advanced organizational skills

• Highly motivated and able to work independently or as a member of a team

Education Required:

HS Diploma or GED

• 5 or more years of experience as a Desktop Support Specialist

Education Preferred:

• Associate Degree in Computer Science or Networking or preferred • ITIL V3 Certificate in IT Service Management preferred This position will require driving Locally across Maricopa County- Candidate must have own vehicle and valid drivers license. Will be reimbursed for mileage and parking expenses