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IT Operations Officer

Company:
Antonio O'liveira
Location:
Mississauga, Ontario, Canada
Salary:
46,000.00 - 52,000.00
Posted:
July 13, 2018
Description:

We seek an experienced IT Operations Officer to join head office on a full-time basis for a 12 month maximum term opportunity.

Reporting to the Manager IT Operations and Networks, your skill in providing timely and effective IT and communications support services to the Corporate Office teams will be essential for success in the role.

In this role you will be the first point of contact for IT related matters. Your quick thinking and solutions-focussed mindset will be a great asset.

Key accountabilities of the role you will be responsible for include:

Ensuring the provision of first level customer support to all users in order for timely resolution of IT issues and requests, with escalation to second level support with follow up when appropriate

Ensuring the effective provision of IT requirements to users

Adhering to active directory to ensuring compliance with corporate governance and audit requirements

Maintaining accurate information relating to the IT asset register

Effectively performing hardware maintenance as required

Completing projects as agreed with the Manager IT Operations and Networks.

As the successful candidate, you will have:

A tertiary qualification in IT or a relevant field or equivalent experience

At least five years’ relevant experience in a similar role

LANs and WANs experience

Ability to work independently without direct supervision

Exceptional communication skills and strong influencing skills to work closely with site teams

Strong analytical and problem solving skills and the ability to work to tight deadlines on multiple tasks.

Benefits Offered:

Supportive and professional team environment

Access to professional development activities

Competitive salary, and options for salary sacrificing