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Entry levwl eCommerce Assistant

Rupert Sanderson
Grange, England, United Kingdom
July 13, 2018

We are a luxury footwear brand based in London. We are seeking an entry level eCommerce Assistant to join our friendly team in Mayfair. This is an exciting new role in the luxury fashion industry and you will be responsible for the administration of the company’s website and sales. You will be working with eCommerce ensuring that all online orders are processed on time and making sure we provide the best customer service. You will also be working closely within the Retail team, supporting them on a daily basis for an accurate stock management and in other tasks if needed.

Job Role:

• Processing online sales and its shipment.

• Monitoring daily online and store sales.

• Responsible for the stock control. Making sure all stock levels are accurate in our system and online.

• Making sure deliveries are processed, accounted and organised in the stockroom.

• Working closely with the CRM & eCommerce Manager to ensure a tight-knit team.

• Providing an excellent customer service through all channels.

Skills and experience:

• Computer literate; knowledge of Microsoft Word, Excel, Outlook and Magento (preferably).

• Experience updating inventory or can display a confident use of systems/portals;

• Able to multi task and prioritise busy workload;

• Strong attention to detail and analytical skills:

• Excellent interpersonal and communication skills:

The successful candidate will be:

• An excellent team player who is happy to get involved in other elements of the business if required;

• Can adapt quickly to the role and business;

• A strong background in customer service;

• Passion, knowledge and understanding of Luxury Fashion.

• Must be able to prioritise and multi-task whilst maintaining a calm and professional demeanour.

• Must be computer literate and have experience of MS Office.

• Flexible to work 40 hours a week, over five days between Monday to Saturday.

If this is the perfect position for you, please send us your CV to .