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Soft Collections Representative

Liberty HealthShare
Canton, Ohio, United States
August 07, 2018


Liberty HealthShare is seeking full time Soft Collections Representatives.The hours are Monday – Friday 11:00 am - 7:30 pm. No Weekends and No holidays!

Liberty HealthShare is a non-profit Christian Ministry that provides an alternative solution for health care needs. Liberty HealthShareis made up of likeminded individuals who voluntarily share one another’s medical expenses.

Liberty HealthShareis changing Health Care… for good. A Provider Relations Specialist must genuinely embrace the company’s Christian Ministry foundation, while supporting the core values of Accountability, Integrity, and Trust. While maintaining professional support for our Member and Providers on the phone.

Our Soft Collections Representatives must be professional in appearance and speech since they are representing themselves as well as Liberty HealthShare. Our Soft Collections Representatives must be able to have a positive attitude while successfully establishing payment options with members and maintaining the relationship.

Duties of this position include the ability:

Have a positive and upbeat spirit

Incoming/ outgoing high volumes of calls while remaining caring, cooperative, and calm

To retain active listening skills to providers, member, and co-workers

Effectively collect past due amounts and keep a positive relationship with members

To be coachable and receive feedback in a positive manner to learn and grow

Knowledge of the healthcare program to answer any questions that may arise

To possess dynamic computers skills while demonstrating accuracy and attention to detail

Must have excellent conversational skills and be able to be proactive in day to day tasks

Have a want to help attitude and a genuinely care and want to help others

To have a love for God and be able to follow Christian principles that are relate to this company

Must be able to work on a team as well as work independent

Our Soft Collections Representatives will respond to a vast array of questions, so having a thorough understanding of Liberty HealthShare and its guidelines are a requirement. We recommend candidates have prior experience in the collections and / or debt related fields. Fluent in Spanish is a plus but not required.

This amazing career opportunity is in a professional upbeat team environment, which includes many employee incentives such as a guaranteed monthly bonus. We are a business ready work environment.

Liberty HealthShare Respects and cares for its employees and is looking for individuals to respect this career opportunity with commitment and dedication to the position.

To explore this unique opportunity and learn more about Liberty HealthShare. Please visit our website at: