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Technical Support Agent (Dutch/French)

Company:
Blu Selection
Location:
Lisbon, Lisboa Region, Portugal
Salary:
1.541€ gross per month + performance related bonus
Posted:
July 13, 2018
Description:

Would you like to work in the vibrant city of Berlin? Do you like to support customers and provide a high level of customer satisfaction? Your next position is here, in Berlin!

The Company.

Our partner is an international contact solutions provider working with worldwide presence. For one of their clients, a leading provider of home security solutions, they are currently recruiting Dutch and French speakers for their office in Berlin.

Become part of a new exciting project in the capital of Germany!

The Job.

In this job, you are in charge of handling incoming calls and inquiries via mail. The main tasks include:

– Answering incoming calls and emails from Dutch or French customers

– Provide excellent customer support and handle any inquiries in a polite and professional manner

– Maintain the CRM system and update relevant data

– Advise customers on the products of the client

The Profile.

– You are native Dutch or French speaker and fluent in English

– You have experience in customer service

– You have excellent communication skills

– You are customer oriented and self-motivated

– You are responsible and self-disciplined

The Offer.

– Salary: 1.541€ gross per month + performance related bonus

– 50% of the monthly transport ticket paid by the company

– Working hours: Monday-Sunday between 8 am – 8 pm

– Permanent contract

– International and multilingual working environment

– The company has a very good connection with public transport

– Rotating shifts

– Start date ASAP