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Concierge / Door Person / Guest Service Agent (full-time)

Mediate Management Company
Boston, Massachusetts, 02127, United States
$15 – $17 per hour commensurate with experience
July 13, 2018

We are an established property management company seeking an experienced Concierge to work in a new ultra-luxury residential building located in South Boston. We are looking for a person who is customer service driven and has a genuine interest in providing personalized service to our clients.

The schedule is Monday through Thursday from 10:00 AM until 8:00 PM.

Job Requirements:

•Minimum of three (3) years of prior experience preferred

•Ability to work with minimal supervision (self-motivated and proactive)

•Must have general computer skills (Microsoft Outlook to communicate with the Property Manager through email and ADP to enter daily timecard)

•Ability to work well both independently and as a team



•Excellent communication skills

•Able to remain calm and attentive, especially during heavy building activity and emergencies

•Strict dress and grooming policy - tattoos and piercings cannot be visible during working hours

•Ability to always maintain a professional demeanor

•Must be able to stand for long periods of time

•Ability to move, lift, or carry objects weighing less than or equal to 25 pounds, unassisted

•Satisfactory background and credit check history

Duties include but are not limited to:

•Liaison between the building and Property Manager

•Greet residents and tenants

•Announce visitors

•Coordination of keys to owners and tenants

•Clearly communicate with residents

•Assist with luggage and packages

•Keep a daily log of activities at the building

•Oversee the bicycle rentals

•Light cleaning and housekeeping

•Respond to emergency situations

•Completion of a daily time card

Employment Benefits:

•Pay range of $15.00 – $17.00 per hour commensurate with experience

•Medical and Dental Benefits start on first day of employment

•Paid time off – 15 days, plus 10 paid holidays

•Ability to enroll in the 401(k) Profit Sharing Plan after meeting eligibility requirements

All interested candidates must email a copy of their resume. We will respond only to candidates who have the required amount of experience.

Candidates selected to move forward to the application and interview process are required to provide 3 professional references (individuals who are familiar with work ability and quality).

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