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Concierge / Door person / Guest Service Agent (overnights/part-time)

Company:
Mediate Management Company
Location:
Boston, Massachusetts, 02134, United States
Posted:
July 13, 2018
Description:

We are an established property management company seeking an experienced Concierge to work at a high-end residential building located in Allston. We are looking for a person who is customer service driven and has a genuine interest in providing personalized service to our clients.

This part-time schedule is overnights on Saturday and Sunday from 11:00 PM until 7:00 AM.

Job Requirements:

•Minimum of two (2) years of prior customer service experience preferred

•Ability to work with minimal supervision (self-motivated and proactive)

•Must have general computer skills (Microsoft Outlook to communicate with the Property Manager through email and ADP to enter daily time card)

•Excellent communication skills

•Ability to work well both independently and as a team

•Reliable

•Ethical

•Able to remain calm and attentive, especially during heavy building activity and emergencies

•Ability to always maintain a professional demeanor

•Ability to move, lift, or carry objects weighing less than or equal to 25 pounds, unassisted

•Satisfactory background and credit check history

Duties include but are not limited to:

•Act as liaison between the building and Property Manager

•Greet residents and tenants

•Announce visitors

•Clearly communicate with residents

•Assist with luggage and packages

•Keep a daily log of activities at the building

•Light cleaning and housekeeping of lobby area

•Respond to emergency situations

•Remove snow from the sidewalks with a shovel

•Completion of a daily time card

All interested candidates must email a copy of their resume. Candidates selected to move forward to the application and interview process are required to provide 2 professional references (individuals who are familiar with work ability and quality).

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