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Regional Operations Executive - 4199

Absolute Opportunities
Boston, Massachusetts, United States
November 14, 2018


Regional Operations Executive - 4199

Role: Sales

Relocation Available: No

Industry: Healthcare

Location: Massachusetts

Town / City: Boston

Job Type: Permanent full-time

Job description:

Position Summary: Primarily responsible for sales, marketing, development and operational efforts for the specified geographical area/market.

General Purpose: Client relations; problem resolution; critical thinking; operations; marketing; management; relationship building

Essential Duties and Responsibilities:

Develop marketing plans designed to drive client development and generate revenue growth

Follows direction set by President/CEO and Board of Directors

Collects and tracks all competitive information relevant to companies viewed as competitors

Negotiate contract terms and successfully close business agreements

Assist with development of new services

Cultivate, maintain and enhance client relationships whenever possible

Develop new clients and manage accounts of existing clients

Create new ideas and offer suggestions to enhance the quality of work and service offerings to clients

Inform upper management of significant issues concerning clients and/or competitors

Promote positive public relations

Interview, hire, train, audit and review team members

Lead, supervise, motivate and monitor team members to ensure compliance with policies, procedures and standards

Establish and maintain departmental policies and procedures

Perform audits of analysts and department inventory on a regular basis for quality improvement and training purposes

Develop and maintain departmental workflow, integrating and client systems, to maximize efficiency and results

Build strong, lasting relationships with clients, payors and personnel

Attend client, department and company meetings

Comply with federal and state laws, company policies and procedures

Other duties as deemed necessary

Essential Skills and Experience:

Minimum 8-years relevant and progressively responsible work experience with at least five years in a senior management role in sales and marketing

High school diploma or equivalent

Moderate computer proficiency including advanced knowledge of Microsoft Word, Excel and Outlook

Mathematical skills: ability to calculate rates using addition, subtraction, multiplication and division

Ability to read and interpret an extensive variety of documents such as contracts, claims, instructions, policies and procedures in written (in English) and diagram form

Ability to write routine correspondence (in English)

Ability to define problems, collect data, establish facts and draw valid conclusions

Strong customer service orientation

Excellent writing, communication and presentation skills; ability to successfully interact across functions and with all levels of an organization

Strong negotiating skills

Team builder working with people to achieve results and lead by example

Adaptable and able to organize and lead teams and projects with participants from a variety of backgrounds and work groups

Entrepreneurial spirit, must appreciate and enjoy the challenges of building a growing business in a changing and competitive industry

Strong team player

Commitment to company values

Bottom Line Requirements:

1. 8+ years of hospital revenue cycle experience with at least 5 years in a senior management role in sales and marketing.

2. High school diploma or equivalent.

3. Strong negotiating skills.