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Provider Services Advocates / Call Agents

Company:
Liberty HealthShare
Location:
Canton, Ohio, United States
Posted:
July 13, 2018
Description:

Liberty HealthShare is seeking full time Provider Services Advocates / Call Agents.

Liberty HealthShare provides an option for your healthcare needs. Liberty HealthShare is made up of like-minded individuals who voluntarily share one another’s medical expenses. Together we are changing healthcare…for good.

A Provider Services Advocate / Call Agent must genuinely embrace the company’s Christian ministry intertwined with our core values of accountability, integrity and trust while maintaining professional advocacy for our members on the phone.

Our Provider Services Advocates / Call Agents must be professional in appearance and speech since they are representing themselves as well as Liberty HealthShare. Our Provider Services Advocates / Call Agents minister to our providers and / or members by answering and resolving questions related to the memberships while providing excellent customer service.

Duties of this position include the ability to answer high volume calls while remaining caring, cooperative and calming. Using active listening skills, our Provider Services Advocates / Call Agents will respond to a vast array of questions by our members so having a good understanding of Liberty HealthShare and its guidelines is a requirement. Also required in this career is the ability to multi task, be coach-able, possess dynamic computer skills, including accurate data entry, and follow up on tasks. You must have a good “phone personality” and be able to articulate with consistent respect, kindness and compassion.Medical terminology is a plus but not required.

Fluent in Spanish is a plus but not required.

We embrace successful candidates from varied backgrounds for this exciting position. We welcome experience from previous careers including in one on one customer care, retail, and medical, promotional and other service oriented fields.

This amazing career opportunity is in a professional upbeat team environment that includes a guaranteed monthly bonus. This is not just “a job”.Liberty HealthShare respects and cares for its employees and is looking for individuals to respect this career opportunity with commitment and dedication to the position.

Hours: 11am-7:30 pm Monday – Friday, No Holidays, No Weekends

Attire: Professional

Starting Wage: $28K per year and up based on experience

To explore this truly unique opportunity and learn more about Liberty HealthShare please visit our website at: libertyhealthshare.org.

Job Type: Full-time