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Business Systems Analyst

Company:
Confidential
Location:
Dallas, Texas, United States
Posted:
November 16, 2018

Description:

The Business Systems Analyst will install, manage, organize and document the business systems and applications employed by the business. The Analyst will work with vendors to resolve integration and/or upgrade issues and support the Firm’s employees with difficulties originating in any of the systems they manage. Systems will include business intake software, business workflows, information governance controls, reporting and applications serving the business.

Duties and Responsibilities May Include:

Hardware/Software Management: Ensure uptime and full functionality of systems supporting infrastructure including maintenance.

Troubleshoot network integration issues and end user issues as they relate to business systems.

Assist in creation, setup, and management of transfers of information between various systems.

Aid in documentation of business system process and procedures.

Candidate Requirements

Bachelor (4-year) degree, with a technical major, such as Computer Science or related field preferred;

Previous experience working in a law firm environment preferred;

Understanding of Microsoft operating systems and how to troubleshoot them;

Report writing experience with SQL knowledge preferred;

Self-motivated with ability and desire to acquire new skills and knowledge with minimal supervision;

Possess high integrity and a strong work ethic;

Strong ability to prioritize and balance multiple tasks;

Strong and proven customer service skills.