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Help Desk Analyst

Company:
Williamson Employment Services, Inc.
Location:
Saint Joseph, Michigan, United States
Posted:
December 10, 2018

Posted By Premium Recruiter

Description:

EDUCATION REQUIREMENTS: Bachelor's degree.

Seeking Help Desk Analysts to provide phone support for software and hardware related issues. Will be required to determine the nature of the problem, analyze root causes, and resolve or escalate the issues in a timely manner. Must provide a very high level of customer service in a timely and professional manner.

Must possess excellent communication and customer service skills in addition to being a good problem solver while having the ability to make decisions quickly and independently in a fast-moving call center environment.

Flexible schedule

Hours may vary

Wage: DOE

Williamson Employment Services, Inc. is an equal opportunity employer and will not discriminate in the assignment of its employees on the basis of race, color, creed, national origin, sex, age, disability or veteran status. Discriminating orders will not be honored.

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