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Blood Bank Technical Specialist

Company:
K.A. Recruiting, Inc.
Location:
Boston, Massachusetts, United States
Posted:
November 08, 2018

Description:

Full-time Blood Bank Technical Specialist needed in Boston!

Currently seeking a skilled and hard-working Blood Bank Technical Specialist (Outside Sales Technical Specialist) to cover the northeastern territory (Massachusetts, Rhode Island, Upstate New York, Connecticut, New Hampshire, Vermont, Maine). This person will be focused on supporting the implementation of specified product lines and delivering ongoing field support for instrumentation and reagents after installation and go-live. If you meet our background requirements and are looking to grow your career with an innovative company that rewards hard work and success, this is the ideal opportunity for you!

TERRITORY: NEW ENGLAND - Upstate NY, CT, RI, MA, VT, NH, ME

Blood Bank Technical Specialist - Outside Sales Technical Specialist (Medical)

* We are looking for an experienced candidate for the Blood Bank Technical Specialist (Outside Sales Technical Specialist) position who has a Bachelor’s degree from a four-year college or university along with some prior outside sales and/or technical experience. In addition, the Blood Bank Technical Specialist (Outside Sales Technical Specialist) must live in the geographic sales region that they are assigned to and must be willing to travel over 70% of the time for this role.

- 3-5 years of Blood Banking Experience required

- American Society of Clinical Pathologists (ASCP) MT or (NCA) CLS certification is preferred

- American Society of Clinical Pathologists (ASCP) SBB certification is preferred

* You will be responsible for the achievement of annual instrument go-live and reagent sales objectives in all targeted markets. This person will lead the stages of the sales lifecycle associated with instrument go-live and customer complaint handling with an assigned customer base. The Blood Bank Technical Specialist (Outside Sales Technical Specialist) will also have secondary ownership of assigned customer targets within a geographic territory.

* Other responsibilities for the position will include:

- Provide training and technical support in the field for instrumentation, manual methods, and reagents

- Work collaboratively with the Blood Bank Business Manager to grow reagent sales, support instrument base and address ongoing customer needs

- Work in conjunction with Technical and Field Services group on escalated customer product or technical problems

- Prepare accurate territory business plans, go-live forecasts, and reports to achieve assigned quota and product mix objectives

- Lead the addition of assays to drive reagent growth on automation platforms within assigned territory. Understand product positioning and benefits vs. competitor products

- Available for LEAN workflow consultations, Instrument evaluation and customer site audits as needed

- Provide technical insights as a Subject Material Expert (SME) for both automation and reagent performance and integration

- Lead customer through instrument validation process to achieve at plan go-live timing. To provide assistance on items to include (but not limited to): Preparation and planning, PQ, LIS/Validation, Instrument method validation, customer SOP assistance, determine customer go-live phases and dates, MD sign-off, staff training, QA review, Data assimilation and presentation to MD

The compensation structure for this position is a base salary plus a variable commission plan where, if the Blood Bank Technical Specialist (Outside Sales Technical Specialist) meets plan targets, there will be a total target payout. Additionally, this position is eligible for a monthly auto allowance. We believe in offering our employees competitive pay and an excellent benefits package. For more information, please submit your resume for review!