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Systems Engineer - Education Sector - Specialist Technician eduSTAR

Bytewize Pty Ltd
Melbourne, Victoria, Australia
December 12, 2018


Specialist Technician - eduSTAR.TSS

Bytewize is seeking highly experienced IT professionals to fill contract and on-going employment positions that are available within our company. Successful candidates will be employed by Bytewize to provide ongoing technical support services to the Department of Education (Department) through the Technical Support to Schools Program (eduSTAR.TSS).

These are not entry-level positions, all candidates must have a minimum of 5 years’ industry experience AND previous experience within the eduSTAR program OR extensive experience within the education sector is essential for consideration.

The roles and responsibilities consist of managing the IT infrastructure within Departments schools. Administration of school network and server infrastructure and providing ICT support services to both the staff and students in large ICT based learning environments.

Essential Technical Skills Required

• Ability to manage and service Windows and Apple devices on an enterprise scale

• Administration and support of Hyper-V virtualized server environments

• Administration various Windows and Linux based servers

• High level enterprise network administration skills required - Cisco and HP switches

• Administration of Cisco wireless network technologies, including wireless controllers and access points

• Excellent language and communication skills are essential for consideration of these roles

• Providing support to enterprise volume desktop and notebook computers

• Extensive experience in SOE and image deployment, including the ability to provide advanced troubleshooting skills where required

• Previous industry experience in an educational setting is essential unless you have high levels of industry experience in a similar scale enterprise level corporate environment

• Extensive knowledge and experience in Department and eduSTAR.TSS initiatives will be highly regarded

• Extensive experience with planning, deployment & management of 1:1 and BYOD devices in an enterprise scale environment will be very highly regarded

• Ability to plan and run ICT professional development sessions and work collaboratively with the schools’ stakeholder ICT management when required

• Technical documentation writing skills

Personal Attributes Required

• Highly Motivated industry professionals who have ability to work autonomously, or as part of a team as the company or Department required and/or dictates

• Excellent problem solving techniques with the ability to call upon available resources and escalate to senior management when required

• Punctual, reliable and well organized candidate need only apply

• Excellent human relations and people skills with a genuine passion for the ICT industry

• Excellent technical documentation skills and the ability to follow instructions and technical documentation accurately when required

• The ability to troubleshoot and fault find through a systematic process of observation and elimination, based on previous industry experience

• Australian citizenship or Australian permanent residency

• Current driver’s license and reliable motor vehicle

• Police and background checks will be performed on all shortlisted candidates

Remuneration and Payment

• Remuneration is dependent on the candidate’s skill set and level of relevant industry experience

• Top pay rates guaranteed to all candidates with a total salary package in the range of $70,000-$80,000. This based on 40 hours per week and 44-46 working weeks per year.

• Annual reviews on pay rates based on performance

• Bytewize offers ABN (contract) or TFN (wages) as remuneration options for all employees

• Part time and full time roles available with negotiable options available

• Other benefits includes extensive training and development

All applications are strictly confidential.