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Call Center Collections Representative

ATR International
Plano, Texas, 75075, United States
July 16, 2018

Job Title: Collections Representative 2

Job Location: Plano, TX

Job Duration: 5 months with possibility of extension/conversion based on work performance and budget/need

Job Description:

We are seeking a Collections Representative for a very important client.

This company is seeking a Collections Representative to perform various collection duties on patient accounts in various stages of risk or performance to effectively reduce delinquency, losses and increase recoveries.

Job Responsibilities:

- Take all necessary actions to collect payments or charge-off recoveries via predictive dialer or by manual inbound/outbound calls

- May initiate and prepare files for charge-off, NOD and skip trace

- Uses various collection systems to update customers accounts and to send correspondence

- Verbal and written communication skills, attention to detail, and critical thinking

- Ability to work independently and manage one's time


The ideal candidate will possess the following skills:

- Previous experience with computer applications, such as Microsoft Word, Excel and PowerPoint, and any other related software

- Education/Experience: High school diploma or GED required