Sign in

Medical Virtual Assistants(office-based)

eData Services Phils., Inc.
Makati, National Capital Region, Philippines
November 07, 2018


The Medical Virtual Assistant is responsible for the delivery of services or projects as contracted by the Client. The services or projects include scheduling and calendar management, verification of insurance coverage and benefits, dealing with correspondences

Pre-exam verification of insurance eligibility, benefits and coverage

Securing treatment authorization

Submitting claims, responding to claim denials, and resolving EOB issues

Identifying and finding solutions for common billing issues

Managing the phones by responding to patient inquiries, scheduling, taking pre-exam histories, confirming appointments, and transferring calls to your other staff

Processing mail by posting it to the EHR and overseeing the appropriate follow-up

Minimum Qualifications

Graduates of Medical Allied courses such as Nursing, Physical Therapy, Radiologic Technology, Nutrition and Dietetics, Pharmacy, etc.

Has basic computer knowledge

Typing exprerience of 35wpm with 99% accuracy

Willing to work US hours-graveyard shift

Preferably with previous call center experience

Excellent communication skills

Analytical, organized and systematic

Process oriented and follow strict timelines

Able to work with very minimal supervision

Must be a good team player