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Legal Collections Specialist

Relevante, Inc.
New York, New York, United States
November 05, 2018


Legal Collections Specialist

Job Summary:

Experience with Aderant and ARCS2G preferred but not a deal breaker, Bachelors or Associates Degree with 3-10 years collections experience preferably in the legal field or professional services. Base salary is mid-$70-85K, location is midtown east.

The Collection Specialist will be responsible for analyzing the aging for a particular group of attorneys and managing the collection process to ensure all accounts are current. This will be done by contacting clients about past due and outstanding invoices more than 60-90 days old by telephone or in writing. The Collection Specialist will maintain a current log of actions taken with comprehensive notes in the collection system (ARCS2G). The Collection Specialist will work with management to structure payment plans for past due accounts where necessary and monitor compliance.


Work as part of a team to handle specific offices or groups of Attorneys

Proactively identify collection and credit risks

Analyze firm reports to begin the collection process

Work with Attorneys to review the status of their respective accounts receivable to assist in making sure bills are paid in a timely manner

Daily contact with clients to collect all open invoices

Structure payment plans

Handle calls to clients, research client questions, issues and retrieve back-up as needed

Keep notes current in collection system (ARCS2G), including contact information, follow-up dates and tasks

Prepare write-off requests forms for Office Managing Partners to approve

Assist in researching unidentified payments

Work with the Billing and Cash Application Departments to resolve collection and billing issues as needed

Participate in mid-year and year-end collection campaigns

Assist when needed with check entry, scanning, bar-coding and deposits to bank

Serve in a back-up relief role in cash application

Be readily available to work or assist on any special projects

Heavy phone work for yearend push to reach collection goals for the year


Strong negotiation and problem solving skills

Ability to meet assigned deadlines and targets

Ability to work with a variety of personalities and scenarios

Strong computer skills in Excel, Word, Aderant and ARCS2G

Good written and verbal communication skills

Excellent work ethic and attendance

Ability to work independently