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VoIP Specialist

DatamanUSA LLC
Raleigh, North Carolina, United States
January 15, 2019


Basic Qualifications:

• Bachelor’s Degree in Computer Science or associated discipline. Additional years of experience may be substituted in lieu of degree.

• Minimum 5 years of applicable experience

• Knowledge of VoIP security vulnerabilities.

• Experience working with various types of voice related circuits such as; T1, PRI, POTS, and Centrex services. Knowledge of T-1/PRI configurations such as signaling types, framing, and line coding are highly beneficial.

• Experience working with Nortel PBX/Key systems to include troubleshooting.

• Knowledge of VOIP technology, including VoIP security vulnerabilities.

• Experience working with major telecom vendors opening trouble tickets, defining problems, requesting circuit information, scheduling vendor meets, and attending regularly scheduled telecon meetings.

• Must be able to manage small to large size voice equipment installation projects from beginning to end. This includes determining the equipment needs of site users, obtaining installation quotes from vendors, monitoring the progression and quality of work, maintaining a schedule of work, and follow-up upon project completion.

• Proficient with Microsoft Office to include, Excel, Word and Power Point.

• Must possess knowledge of wiring standards as it relates to voice telecommunication wiring installations, repairs, and extensions.

• Strong oral and writing communication skills.

• Experience with ServiceNow or other ticketing systems

• Knowledge of Building Overhead Paging systems

• Some travel may be required for support of complex cutovers, special projects and additions to core datacenter equipment.

Preferred Qualifications:

• CCNA Voice or other applicable certifications.

• Local to the Raleigh, NC area. This position does not provide relocation assistance.