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Customer Service Representative

Company:
Geniumz Inc.
Location:
Schaumburg, Illinois, United States
Posted:
November 08, 2018

Posted By Premium Recruiter

Description:

Geniumz Inc., is looking for a Customer Service Representative for a large professional services client located in Schaumburg, IL.

Main responsibilities are:

* Provide a generic overview of programs available to qualifying students attending the respective school, including local, state, and federal programs.

* Guide students on how to best gather the information to complete their paperwork successfully to meet the deadlines for completing the process; guide students and families through the paperwork completion phases.

* Introduce students to the online process in order to increase utilization and improve packaging performance.

Job qualifications are:

* High school diploma or G.E.D.

* One or more years of customer service or other telephone experience.

* Good computer skills Microsoft Excel and Word.