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Mandarin Speaking IT Support

Company:
Dencom Consultancy and Manpower Services
Location:
Makati, Makati, Philippines
Salary:
OPEN/NEGOTIABLE
Posted:
April 16, 2019

Description:

Responsibilities:

Ensure smooth running of the Office Computer Systems.

Able to take responsibility of Issue tickets being assigned

Monitoring and maintaining the IT systems and networks.

Management of domain user accounts

Management of user email accounts

Troubleshoot systems and network issues and diagnose IT issues.

Analyse issues and spot trends

Establish good working relationship with other Business units users

Testing and evaluate new technology

Able to take responsibility of Issue tickets being assigned

Requirements:

Candidate must possess at least a Bachelors/ College Degree, Computer

Science/Information Technology, Engineering (Computer/Telecommunication) or

equivalent.

At least 2 year(s) of working experience in the related field is required for this position.

Preferably 1-4 Yrs. Experienced Employees specializing in IT/Computer -

Network/System/Database Admin or equivalent.

Understand LAN/WAN networking, client-server applications, Internet, VPN.

1. Understand the use of ping, tracert, nslookup and tcping

Good knowledge and working experience on Windows platform and environment.

a. OS installation and restoration

b. Application installation and setup

c. Troubleshooting

d. Usage of host file

2. Working experience on firewalls and network equipment.

a. Firewall route and policy configurations

b. Switches setup and configurations

c. Access point setup and configurations

Working experience on Windows servers

Working experience on monitoring systems for network and devices

Must be able to perform after office-hours standby and support

Good working attitude

Fluent in spoken and written ENGLISH and MANDARIN.

Must be able to perform shift work and also on weekend and public holiday

Applicants must be willing to work in Makati City Philippines.

Full-Time positions (Experience Candidates will be considered for senior positions