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Nursing Professional - (PIS), Performance Improvement Specialist

Olesky Associates
Lawrence, Massachusetts, 01841, United States
January 07, 2019


Leading Hospital is seeking a Master’s level Nurse to assume the role of performance improvement specialist (PIS) to work within the quality department with a focus on Quality and Patient Safety.

The PIS role helps drive quality outcomes and works very closely with various disciplines throughout the organization

The Performance Improvement Specialist serves as a highly visible, energetic champion for process improvement and outcomes management, as well as regulatory and standard compliance throughout the organization.

The specialist utilizes a data-driven approach to collaboratively evaluate processes and outcomes, develop and/or revise workflows, conduct tests of change, measure results, support implementation of new processes and facilitate sustainment.

The role serves as a liaison across disciplines and hierarchy to ensure knowledge, understanding and unwavering focus toward achieving the organization’s quality goals. This leader will assess and evaluate continuous regulatory/accreditation readiness and provide ongoing support and education at the point of care. The specialist will facilitate and/or lead organizational education related to change management, process improvement strategies and tools and serve as a content expert for interdisciplinary staff.

While the goal is to spend a significant amount of time at the point of care, the role also has a component of data collection, record review, systems’ investigations, data analysis and data presentation.

Education & Related Experience:

Master’s degree, Nursing (example: Clinical Nurse Leader – CNL; Master of Public Health - MPH or related field preferred)

Minimum of three years quality improvement and three years acute clinical care experience preferred.

Process Improvement skills such as PDSA, LEAN, Six Sigma, 5 Whys, Value Stream Mapping, Root Cause Analysis, Failure Modes Effects Analysis, Change Management, Appreciative Inquiry

Ability to guide and influence interdisciplinary clinical team and leaders

Highly motivated, success oriented, organized and strong work ethic, with ability to work under minimal supervision, build successful relationships, and adapt quickly to changes within the work environment required

Must be a team player and have proven success applying a team approach and ability to work in conjunction with physicians, clinical managers, directors, and front-line staff in a supportive way to troubleshoot and resolve issues. Can address difficult situations with tact and diplomacy.