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Guest Relation Agent abroad (5 Hotel)

Company:
ClarusApex
Location:
Erbil, Kurdistan Region, Iraq
Posted:
May 18, 2018
Description:

We are looking for Guest Relation Agent for work at luxury hotel in Erbil.

Our Customer is a luxury city-center hotel offering a unique pre-opening experience and career progression. The hotel raises the level for sophistication and luxury with a stunning look and ambience. This 5-star property stands out as an oasis of glamour and serenity.

Your specific duties will include:

Welcoming guests in a friendly and professional way

Addressing and escalating customer complaints

Review arrival lists to welcome guests

Attend to special guests (e.g. VIPs) and answer their inquiries

Provide information about amenities, area and venues and promote services

Anticipate guest needs and build rapport with customers

Record information in the logbook daily

Ensure compliance with health and quality standards

Specific qualifications for the position include:

Fluent English

Professional in dealing with the guests

2 years’ experience

Knowledge of Opera and Micros will be an advantage

Benefits:

Salary 750 USD

High quality staff housing, sharing

Swimming pool, Gym, Games room

Visa, Flight ticket (1 incoming, 1 return)

Medical insurance coverage

Laundry, Meals and Transportation

21 calendar days’ annual leave and 12 public Holiday

2 years’ contract