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Customer Service Representatives - 2

Company:
Area Temps Staffing
Location:
Cleveland, Ohio, United States
Posted:
July 26, 2018

Description:

Customer Service Representatives - 2 needed

Lorain, OH Indefinite

Job ID:

01 - 134629 am

Job Category:

Customer Service/Sales

Pay Rate:

$10.50 to $13.50/hr, based on experience

Job Description

This manufacturing company is seeking Customer Service Representatives for full-time positions. Work hours are Monday through Friday from 8 a.m. to 5 p.m.

Responsibilities:

•Monitor EFI Bookings, Billing EDI Workflow, Email box, and assist team as necessary

•Process billings, verify contents of billings and orders are complete, enter data into customer website, ensure orders are accepted and processed in a timely manner, and create purchase order

•Run reports from customer website and SAP System, verify report accuracy, and identify and resolve discrepancies

•Review and investigate issues with disputed invoices, follow procedures to handle corrections, coordinate resolution, and ensure appropriate processing

•Obtain information on pricing and purchase order requirements

•Maintain and update customer profles and standards

•Process quotations for parts orders

•Make weekly calls and provide clients with updates to their orders

•Perform other duties as required

Job Requirements

Qualifications:

•Must have Associates degree in Business or related field and at least 3 years of professional administratrive experience; or at least 5 years of professional administrative experience

•Must be proficient making spreadsheets and word processing

•Must have excellent verbal and written communication skills with the ability to listen and pay attention to detail

•Demonstrate ability to plan, set priorities, organize, and coordinate work with other is important

•Must provide prompt personalized service

Only candidates that can pass a background check and drug screen will be considered. This company offers performance bonuses/commissions on a permanent basis.

For an immediate interview, please call 216-706-7347 or submit your resume to .